Hello Jonathan,Your question is difficult to address because there is confusion regarding user@xxxxxxxxxx, user@domain and mail.domain.org. Try using the same domain for all of these values.
It is also unclear why you would want to use mail.domain.org for mail to domain.org. It would make sense if you had domain.org and mail.domain.org on separate hosts but not if you are providing web and mail on the same host machine. Have you been using mail.some-domain.com domains for cosmetic reasons?
In any event, the error message seems to indicate that the user has some incorrect settings, i.e.; user@xxxxxxxxxx vs. user@xxxxxxxxxx vs. mail.domain.org. It could also be an SMTP-AUTH problem so make sure they are enabling it in their e-mail client.
If you don't already have it you might want to get the Bat book (sendmail) from O'Reilly. It'll tell you everything you want to know about sendmail and then some. ;-)
Good luck. - Uwe Schneider ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ AlpineWeb Design ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ http://AlpineWeb.com/ 603-356-8797 ~~~~~~~~~~~~~~~~~~~~~~~~~~ http://AlpineWeb.com/helpdesk/ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Jonathan Duncan wrote:
I just added a domain to one of my servers using CPX. I gave the user the access info and they started setting up email addresses. Then they came back to me and said that they could not send message to their new addresses. I tested it and sure enough, I sent a test message to their new address and got this back:------------------------------------------------------------ Final-Recipient: RFC822; user@xxxxxxxxxx Action: failed Status: 5.7.1 Remote-MTA: DNS; mail.domain.orgDiagnostic-Code: SMTP; 550 5.7.1 <user@domain>... Relaying denied. Proper authentication required.Last-Attempt-Date: Tue, 8 Aug 2006 17:33:27 -0600 (MDT) ------------------------------------------------------------I opened the local-host-names file on that server and found "domain.org" but not "mail.domain.org". Well, of course not, this is something that I usually do manually.It is looking for "mail.domain.org" because I usually setup the DNS for domain names to use a specific mail server address.My question is, should I discontinue my policy of setting up a mail server for domains or is there a way to get CPX to add another line to local-host-names for me?Thanks, Jonathan ====================================================================== This is <cpx@xxxxxxxxxxxxx> <http://www.groupmail.org/lists/cpx/> Before posting a question, please search the archives (see above URL).
====================================================================== This is <cpx@xxxxxxxxxxxxx> <http://www.groupmail.org/lists/cpx/> Before posting a question, please search the archives (see above URL).