Re: [cpx] Mail System Administrator

["Norman R. Prevett" <norm@xxxxxxxxxx>]

Hi Scott:

Only one suggestion: FIX THE BUGS.  Like for example, the quota issues 
that require us to play with the Domain Admin quotas just to add a new 
user. Sorry to dump it on you -- but you asked.

Scott Flinders wrote:
> Hello all,
>  
> Let me start with a quick introduction. I am a fairly new product 
> manager at Verio, and, among my responsibilities, is the CPX control 
> panel. Based on feedback from customers, we are currently working on a 
> project to improve and streamline the VPS and MPS mail system. I have 
> spoken with many customers already about what they like and dislike in 
> the current system. I'd also like to reach out to this list and get 
> your feedback.
>  
> The main suggestions I've heard so far regarding the mail system are
>  
>  - improve performance of the mail system
>  - allow end users to go directly to the webmail client without 
> requiring them to go through CPX
>  - improve/replace the current webmail client to make it more feature 
> rich and improve the user experience
>  - allow the primary VPS or MPS admin to delegate administration of 
> the mail system (per domain) to another user (i.e., create a "mail 
> system administrator")
>  
> We are addressing all of these issues, but the last one in particular 
> has brought up some good questions as we seek an appropriate design. 
> If any of you on this list are among those that would like to delegate 
> administration of the mail system to another user, please tell me if 
> you would want the user with mail system administration rights to be 
> able to
>  
>  - add users? (If so, should they only be able to add them as email 
> users, or should they be able to manage all user attributes such as 
> ftp access rights, overall disk quota (as opposed to mailbox quota 
> only), etc.?)
>  - authenticate to any user mailbox (without knowing or modifying the 
> user's password)?
>  - change users' passwords?
>  - configure SpamAssassin and ClamAV settings?
>  - manage virtmaps?
>  - manage "catchalls" (wildcard mappings)?
>  - manage aliases?
>  - manage server-level autoresponders?
>  - adjust MX, TTL settings?
>  
> I appreciate your feedback.
>  
> Thanks,
>  
> Scott Flinders
> Sr. Product Manager
> Verio Inc.
>  

--

Norman R. Prevett

Jenica Corporation
"Helping Business Profit from Technology"
* World Class Web Site Hosting and Design
* Turnkey Commercial Web Sites, Secure Online Ordering
* Internet Connections for Corporate Networks
* Consulting Training and Support

Mill Yard Technology Park
80 Technology Way, Suite 4E6, Nashua, NH 03060                          
Tel 1.603.886.4668 
Fax 1.603.880.9209 
Email: norm@xxxxxxxxxx
Web Site http://www.jenica.com




======================================================================
This is <cpx@xxxxxxxxxxxxx>      <http://www.groupmail.org/lists/cpx/>
Before posting a question, please search the archives (see above URL).