One of my clients complained that they were getting 0 mails in the
inbox although there were many mails there.
the only way to see the mails was to go to the inbox via the folder
list button.
The Verio tech gave me the following explanation why this happens.
If this was so how does it not time out when going via the folder
list to inbox?
Explanation from tech support IDS-8185203 :-
"The problem with displaying the inbox, is that the inbox to big.
CPX or any other e-mail program will have a problem reading an inbox
that is over 20 mb. The inbox on the server is just a text file.
Every time the inbox is opened the file has to sorted into the
different e-mails, this can take a while and it will fail. The files
need to kept under 20 mb, ideally under 10 MB. This should help to
resolve the issue. The user needs to remove most of the e-mail."
I wonder how google and all the rest have no problem working with
inboxes greater than 2GB !!
My client is asking me why I have given him 100 MB if I am going to
impose a 20 MB limit on his inbox.
Quentin.
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