I too faced the same problem on my servers and got the perl process killed!! I still have not got a proper solution for individual users Quentin. Jonathan Linowes wrote:
fyi, feature request: email notifications when users approach their disk quota. Notices should go to the user with an option to go to the domain admin and/or the master admin. I should be able to customize the email template(s) on a serverwide and per domain basis.Below is an email threat that supports this requestMeanwhile, if anyone on this list has a solution already written that you can share with me, I'd appreciate it.Thanks. Jonathan Begin forwarded message:From: Jonathan Linowes <jonathan@xxxxxxxxxxxxxx <mailto:jonathan@xxxxxxxxxxxxxx>>Date: May 27, 2006 3:38:32 AM EDT To: Shawn Austin <support@xxxxxxxxxxxx <mailto:support@xxxxxxxxxxxx>> Subject: Re: [IDS-8204893] abusive process Thanks, I understand.However, I'd like to suggest that such a script would be in your interest if, or rather, when users being over quota affects the performance of your servers for other customers, as it did in my case.Secondly, you do provide the CPX application for user account management, so in fact you do provide user centric tools.Jonathan On May 26, 2006, at 7:05 PM, Shawn Austin wrote:Jonathan,Thank you for contacting Technical Support. The only notification that we have available for your server is just a general notification to the main user whenever the total server quota is at 85% or higher; we do not have a notification for individual users.Although we don't have a script like this ready to go doesn't mean that it isn't possible. There are commands that you can run on the server to print out each user's current usage as a percentage; I suppose you could use commands like this in a customized script that would send you an email any time a percentage is over a certain threshold but this is something that you would need to develop independently; Verio does not provide this sort of technical support. We hare happy to help with any installation or hardware issues as well as general server usage/troubleshooting but customized code like this is beyond the scope of our technical support.Let us know if you have any further questions or problems. Kindest Regards, Shawn Austin Verio/NTT Technical Support ==== Excerpt from your message received 5/26/2006 11:02:55 MDT ====Hi, Before I got your email, this user stopped getting emails and their emails were bouncing. This has happened to other users in the past. I need a tool or script that will send an email notification to the user and to me when an account is reaching quota. The email should highlight the reason, especially if the file is an inbox, junk, or trash folder. Do you have something like that? Jonathan On May 26, 2006, at 1:11 AM, Eric Snow wrote:Hi, We found the following account using too much of the server resources: hostname: linowes.com ip: 128.241.53.22 server: va1-fv00365 type: B2 account: linowes vid: 13590 USER PID %CPU %MEM VSZ RSS TT STAT STARTED TIME COMMAND lisa 29721 90.2 0.5 24352 18620 ?? R 4:40PM 118:17.33 /usr/local/bin/spamd -a -c -d -r /var/run/spamd.pid Since this was affecting other accounts we have killed the process. You will want to monitor the account to be sure this is not a recurring problem. A good place to start is by checking the email user in question to ensure that they are not near or at their quota. Spamassassin has trouble in such a situation because bayesian filtering is turned on by default. This filtering will try to write to the a file under the user, but will not be able to if they are near or at their quota. Please let us know if you have any questions or concerns regarding this issue. Thanks. Eric Snow Technical Support