RE: [cpx] RE: [vps2] Disk upgrades & ten years after

["Brian Haines" <providertalk@xxxxxxxxxxxxxxxx>]

Those will be great additions, but I think some of my comments should be
considered bugs in CPX. For instance, if a user was near quota and tried to
clear the Trash folder it fails. I realize that this is caused by the being
near quota, but CPX is the Web based tool given to the client to resolve an
issue like this and it does not work.

The other item happens repeatedly with this one client of mine. They get
returned the 10.02 or 10.06 MB file and their quota is 20 MB and they are at
say 60% of quota. This may be the same issue as above, but the user should
be able to remove that item. If it won't fit in the Trash an option to
delete permanently would be good.

The REAL problem is that the user can't use their POP3 email client to get
their mail. To them the mailbox is just not working. There is no reason
Outlook shouldn't be able to retrieve mail from a 13MB mailbox that includes
a message with a 10MB attachment is there?

Brian

-----Original Message-----
From: owner-cpx@xxxxxxxxxxxxx [mailto:owner-cpx@xxxxxxxxxxxxx] On Behalf Of
Scott Wiersdorf
Sent: Thursday, January 19, 2006 10:54 AM
To: cpx@xxxxxxxxxxxxx
Subject: Re: [cpx] RE: [vps2] Disk upgrades & ten years after

On Thu, Jan 19, 2006 at 10:03:07AM -0500, Brian Haines wrote:
> The real problem is that the mailbox is not near quota, but Outlook 
> can't open the mailbox. I have to use pine to delete the 10+ MB 
> message. Before the user can use Outlook again to retrieve their mail. 
> CPX access to mail is not interrupted, but can't be used to delete the 
> message for some strange reason.

For what it's worth, we're working on a CPX feature that will allow you to
limit the size of a specific mailbox (Junk, Quarantine, etc.) based on any
of the following criteria:

 - number of messages (i.e., "keep last 100 messages")
 - size of mailbox in kb/mb (i.e., "delete oldest messages until
   mailbox is smaller than X mb")
 - age of messages in mailbox (i.e., "keep only 10 days of messages")

These were suggested by several resellers (and twice by Ghislain!) in the
past month and we feel there's merit in implementing this.

In the meantime, mutt, archmbox, mail_newer, and other utilities can be used
(some automatically, others manually) to limit your mailboxes.

Scott
--
Scott Wiersdorf
scottw@xxxxxxxxxxxx
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