RE: [cpx] All my users are gone...

[Chris Hess <chris@xxxxxxxxxx>]

This CPX bug is random and only one of 5 VPS3 servers we reviewed had 
the bug. Support pulled a backup of the /usr/local/etc/cpx.conf file 
and restarted services - now CPX functions properly.

Note that a tech 2 had to pull a backup that we did not have access 
to. It was instant so it didn't appear to be from a tape back.

Chris Hess
chris@xxxxxxxxxx
Outer Banks Internet, Inc.


> Bill,
>
> The CPX developers are aware of this bug and we are actively working on
> a resolution. This has to do with the way that certain code is used on
> different pages.
>
> The good new is your users are not gone and neither are the settings and
> domain associations! They are still in the CPX settings. This particular
> page is simply not displaying the information correctly.
>
> A fix will be coming as soon as possible.
>
> Brad
>
>
>
> -----Original Message-----
> From: owner-cpx@xxxxxxxxxxxxx [mailto:owner-cpx@xxxxxxxxxxxxx] On Behalf
> Of Bill Meier
> Sent: Monday, March 10, 2008 12:11 PM
> To: CPX Mailing List
> Subject: [cpx] All my users are gone...
>
> The last few days when I have run CPX I noticed all the users are
> gone... The domains are fine, and the admin name of the domain is
> listed, but when you list users you get nothing...
>
> Unfortunately this was done more than a day ago, so there are no
> backups...
>
> I suspect I'm ... well... insert your favorite phrase...
>
> Any suggestions? ...
>
> I don't know if this was before or after the problem, but I did run
>
> % vadduser -domain thisdomain.com
>
> I needed to preserve some passwords that CPX would complain about,
> and I wanted these to be added as end users for the given domain.
> Again, I do not know if this is related to the problem or not...
>
> I have 78 domains, and 49 users currently defined. So, this isn't a
> simple "just restart fresh" and add things... I happen to have a copy
> of cpx.conf on my PC with 73 domains and 28 users... Do I "break the
> seal" and hack the other users in? ... It does look straight forward,
> although I'm sure you have to be careful, so any gotcha's? I think
> it's my only choice?
>
> PLEASE, any help? Or do I just dump CPX at this point?
>
> Bill
>
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