RE: [cpx] Did CPX change regarding webmail and email address counts?

["Brian Haines" <providertalk@xxxxxxxxxxxxxxxx>]

I am with you Norman - I am happy about CPX for the same reasons. I will say
that it seems to have improved with the last major updates that came with
File Manager.

It has been working thus far. Fingers crossed.

Brian 

-----Original Message-----
From: owner-cpx@xxxxxxxxxxxxx [mailto:owner-cpx@xxxxxxxxxxxxx] On Behalf Of
Norman R. Prevett
Sent: Thursday, June 30, 2005 11:44 AM
To: cpx@xxxxxxxxxxxxx
Subject: Re: [cpx] Did CPX change regarding webmail and email address
counts?

Hi:

Not a good thing! We have been rolling out cpx on recent V2s and so far this
is the first time we've noticed a serious weirdness. The smaller vhosted
accounts seem to like it because it gives them a little bit of control over
their email and users without being intimidating. But mainly it gets us out
of the "I just hired a new user - I forgot my password - I'm over my quota"
loop. Hope this was just an aberration.

Brian Haines wrote:

>CPX has had an issue where mailbox privileges were removed for all users.
>This has happened to domain admins with ability to add users and 
>without. It has not happened for more than a month, so I assume that 
>the updates resolved this. It may not be related to your issue.
>
>Brian Haines
>
>-----Original Message-----
>Hi:
>
>We had a small customer accounts where the "domain_admin" is the only 
>user and  "domain_admin@xxxxxxxxxxxxxxx" maps directly to "domain_admin"
>mailbox. We had setup the account profile so that "domain_admin" can 
>add 0 users and 0 email addresses. This has worked fine until this 
>morning when the account reported that his Web Mail inbox had disappeared.
>
>Sure enough the account could get mail via his Windows email client but 
>when logging into cpx his inbox was gone. Changing the profile to allow 
>him to add 0 users and one email address corrected the problem and his 
>inbox re-appeared.
>
>I can only assume that a recent cpx update changed the rules to require 
>at least one address. Can anyone confirm that or are we chasing ghosts?
>
>  
>

-- 

Norman R. Prevett

Jenica Corporation
"Helping Business Profit from Technology" 

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  * Turnkey Commercial Web Sites, Secure Online Ordering
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Nashua, NH 03060                           

Tel 1.603.886.4668 Fax 1.603.880.9209
Email: norm@xxxxxxxxxx
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