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[cpx] Did CPX change regarding webmail and email address counts?



Hi:

We had a small customer accounts where the "domain_admin" is the only user and "domain_admin@xxxxxxxxxxxxxxx" maps directly to "domain_admin" mailbox. We had setup the account profile so that "domain_admin" can add 0 users and 0 email addresses. This has worked fine until this morning when the account reported that his Web Mail inbox had disappeared.

Sure enough the account could get mail via his Windows email client but when logging into cpx his inbox was gone. Changing the profile to allow him to add 0 users and one email address corrected the problem and his inbox re-appeared.

I can only assume that a recent cpx update changed the rules to require at least one address. Can anyone confirm that or are we chasing ghosts?

--

Norman R. Prevett

Jenica Corporation
"Helping Business Profit from Technology"
 * World Class Web Site Hosting and Design
 * Turnkey Commercial Web Sites, Secure Online Ordering
 * Internet Connections for Corporate Networks
 * Consulting Training and Support

Mill Yard Technology Park 10 Pine Street Extension, Unit 80 Nashua, NH 03060 Tel 1.603.886.4668 Fax 1.603.880.9209 Email: norm@xxxxxxxxxx
Web Site http://www.jenica.com



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