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Re: [cpx] Who's getting CPX VSAP Parse errors?



Hi James,

We've changed most of our VPS3s including this one over to the MailDir format. It does helps when there is a lot of mail in a mailbox but it does not completely stop the issue, and it does not help control panel changes like adding a new domain, user, etc.
Thank you for the comments.

Chris Hess
chris@xxxxxxxxxx
Outer Banks Internet, Inc.


Chris,

I have not noticed it with my vps3s, but have seen the error.  I
restart the process and it appears to fix it.

But...  I highly encourage end users to use a regular mail program to
pop their mail and really only use cpx to admin their pop accounts and
forwarders.

The users that are using it.. is it for webmail?   Is it freebsd or
linux?  You may want to upgrade to the MailDir format vs popfile as it
will save memory when accessing large inboxes.

James

On Mon, Dec 14, 2009 at 5:54 PM, Chris Hess <chris@xxxxxxxxxx> wrote:
 I'm just wondering how many of the resellers and their clients on this list
 are regularly experiencing VSAP Parse errors when using CPX?

 Myself, staff, and clients who regularly use CPX are frustrated. Support
 recently told me it's caused when my VPS3 basic runs out of memory. I
 informed support that it was occurring on a new VPS3 with nothing even
 running on it yet, no Vinstalls of any apps, etc. I upgraded to a VPS3 Pro
 and it doesn't happen as much but it still occurs to often. Now with a few
 small sites it's worse. And it's not just one VPS3 it's several of them. If
 CPX is not running slow it's throwing VSAP Parse errors. A restart of vsapd
 can help but it may require a few restart attempts to restart without
 errors.

 Has anyone discovered a way to help prevent this or discussed it with Verio
 in detail?

 --
 Chris Hess
 chris@xxxxxxxxxx
 Outer Banks Internet, Inc.
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